tk888's Privacy Policy
This policy gives a full account of how tk888 collects, stores, and protects your personal information — from the moment you register on the platform through every transaction you make.
This privacy policy applies to the tk888 website and its related services. Please read this policy carefully before using the platform. Our Terms and Conditions contain additional terms governing membership and use.
1. Introduction and Scope of Application
tk888 treats the privacy of its users as a top priority. This policy explains what information we collect, why we collect it, and how it is used. It applies to our website, mobile app, and all related digital services.
By using tk888's services you agree to the terms of this privacy policy. You must be at least 21 years old. We do not knowingly collect information from minors; for more on this, see our Responsible Gaming guidelines.
This policy may be updated from time to time. When changes are made, we will post a notice on the platform and update the date at the top of the policy. Continued use of the service after any change will be taken as your agreement to the new terms.
2. Information We Collect
2.1 Information collected at registration
When you open an account at tk888, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID or relevant document details for identity verification
- Mobile number linked to your payment method (bKash, Nagad, Rocket)
2.2 Information collected automatically during use
When you use the tk888 platform, our systems automatically record certain technical information, including:
- IP address and device type
- Browser type and operating system
- Login and logout times on the platform
- Pages visited and session duration
- Data from cookies and similar tracking technologies
2.3 Transaction-related information
We retain details of every financial transaction related to deposits, withdrawals, and betting activity. This includes the transaction amount, method, time, and status.
3. Purpose of Data Use
The information collected is used for the following purposes:
- To create, verify, and manage accounts
- To process deposits and withdrawals
- To maintain platform security and prevent fraud
- To provide assistance through customer support
- To determine your account's eligibility for applicable promotions and bonus offers
- To improve service quality and develop new features
- To meet legal obligations
tk888 never sells your information to third parties. Our goal is always to provide you with a reliable and transparent platform.
4. Data Sharing and Disclosure Policy
4.1 Situations in which information may be shared
We may disclose specific information in the following limited circumstances:
- With trusted technology partners who assist in delivering our services — only to the extent necessary and under strict agreements
- With payment processors (bKash, Nagad, Rocket) to complete transactions
- In response to a lawful order from law enforcement agencies or a court
- To relevant authorities in connection with fraud investigations or cybersecurity incidents
4.2 Situations in which information will not be shared
Your personal information is not given to any commercial third party for marketing or advertising purposes. tk888 does not disclose any information unnecessarily without your consent.
5. Data Security Measures
tk888 uses industry-standard technology to protect your information. The key elements of our security framework are outlined below:
5.1 Encryption
All data transfers are encrypted using SSL (Secure Socket Layer) technology. Sensitive stored information, especially passwords, is protected through one-way hashing.
5.2 Access control
Access to your information is restricted to staff who have a genuine need for it. Every access is logged and regular audits are conducted.
5.3 Security monitoring
Our systems are monitored 24 hours a day, 7 days a week. When unusual activity is detected, automated security measures are triggered.
Please note: no organisation can guarantee 100% security on the internet. Keep your password confidential and log in only from devices you trust.
6. Cookies and Tracking Technologies
The tk888 platform uses cookies and similar tracking technologies for the following purposes:
6.1 Essential cookies
These cookies are required to maintain login sessions and run security functions. The platform cannot operate properly without them.
6.2 Functional cookies
These cookies are used to remember your preferences and language settings, making each visit easier and more personalised.
6.3 Analytical cookies
These cookies are used to understand usage patterns on the platform and to improve service quality. The data collected is aggregated and not linked to any individual.
You can manage cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.
7. User Rights
As a tk888 member, you have the following rights over your personal information:
7.1 Right to access
You may request to know what information we hold about you. We will provide that information within a reasonable time.
7.2 Right to correction
If any information in your profile is incorrect, you may request a correction. Information can be updated through your account settings or with the help of our support team.
7.3 Right to deletion
In certain circumstances you may request that your information be deleted. However, this right may be limited where legal obligations or ongoing investigations apply.
7.4 Right to restrict processing
You have the right to object to the use of your information for specific purposes, particularly in relation to marketing communications.
8. Data Retention Period
We retain the necessary information for as long as your account remains active. After an account is closed, certain information is kept for the period required to meet legal obligations and resolve disputes.
Once the legally required retention period has ended, data is deleted securely and irreversibly.
9. Protection of Minors
tk888 does not provide services to anyone under the age of 21. Age is verified at registration and we never knowingly collect information from minors.
If a person registers using false information and this is later proven, the account in question will be closed and the information deleted. For more details on responsible gaming, see our Responsible Gaming guidelines.
10. Third-Party Links and Services
If our platform contains links to third-party websites, tk888 is not responsible for those sites' privacy policies. We recommend reading their privacy policies before visiting those sites.
Payment service providers (bKash, Nagad, Rocket) have their own privacy policies that apply to their platforms. Those policies also apply when transactions are carried out.
11. Contact and Complaints
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact our support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.
Instant support is available via live chat, or you can contact us by email: [email protected]
For answers to common questions, visit our FAQ section — it contains detailed answers to many everyday topics.
12. Policy Changes
We reserve the right to update this privacy policy at any time. Where significant changes are made, a clear notice will be posted on the platform and registered email addresses may be notified.
Continued use of tk888 after an update will be taken as your agreement to the new policy. We therefore recommend checking this page regularly.